FedEx has been warning customers about a new text message scam.
Con artists are posing as FedEx employees and sending out fraudulent text messages that contain links. These links appear realistic and try to convince the recipients to click on them by saying things like “your package is waiting for you to set delivery preferences.”
However, these messages and links are a scam: Instead of clicking the link, recipients have been advised to block the sender and delete the message.
This kind of scam is often referred to as a form of ‘phishing,’ when fake emails or website attempt to get access to personal information.
A real message from FedEx
“FedEx does not request, via unsolicited mail, e-mail or SMS messages, payment or personal information in return for goods in transit or in FedEx custody,” FedEx wrote on their site. “If you have received a fraudulent e-mail or sms message that claims to be from FedEx, you can report it by forwarding it to email@example.com.”
To protect yourself from con artists, know the signs of phishing. A text message scam might include misspelled websites (i.e. fedx.com or fed-ex.com), urgent messages that require immediate action, spelling or grammatical errors, and requests for personal information.